Privacy policy

Privacy Policy

Last Updated: September 7, 2026

At The Velvet Hair Bar, we respect your privacy and are committed to protecting the personal information you provide when shopping with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase through our website.

Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with The Velvet Hair Bar, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number, when provided
  • Order and purchase information
  • Payment and transaction information
  • Information you provide when contacting customer service
  • Information about how you use and interact with our website

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, device type, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Ship your purchases
  • Communicate with you about your orders
  • Respond to questions and customer-service inquiries
  • Provide and improve our website and services
  • Prevent fraudulent or unauthorized transactions
  • Maintain records of purchases and transactions
  • Comply with applicable legal requirements
  • Send promotional or marketing communications when permitted and when you have chosen to receive them

Payment Information

Payments made through our website may be processed by third-party payment providers. The Velvet Hair Bar does not directly store your complete credit or debit card information.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Sharing Your Information

We may share information when necessary to operate our business and provide our services.

For example, information may be shared with:

  • Shopify and other website service providers
  • Payment processors
  • Shipping and delivery providers
  • Technology and analytics providers
  • Service providers that assist us with operating our business
  • Government authorities or other parties when required by law

We do not sell your personal information for money.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember certain preferences, understand how visitors use the website, and improve the shopping experience.

Some third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

Marketing Communications

If you choose to receive marketing communications from The Velvet Hair Bar, we may use your email address or other contact information to send you updates, promotions, new-product announcements, or other business communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.

Third-Party Services and Links

Our website may contain links to third-party websites, services, or social-media platforms.

The Velvet Hair Bar is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Data Security

We take reasonable measures to protect the personal information we collect. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

Children’s Privacy

Our website is intended for general consumers and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the ability to request access to, correction of, or deletion of certain personal information. To make a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or how The Velvet Hair Bar handles your information, please contact us:

The Velvet Hair Bar
Email: lwvelvethairbar@outlook.com